Privacy Policy

We at TECNO MOBILE LIMITED and our global affiliates (“global affiliates” are organizations associated with TECNO MOBILE LIMITED by common ownership and management) are dedicated to maintaining the confidentiality of your personal information. When you use TECNO’s software or services, we may collect, use, or analyze your personal information with your permission or as required by applicable rules and regulations. This Privacy Policy (the method known as the “Policy”) is intended to inform you of our practices concerning the collection, use, disclosure, processing, and protection of your personal information in connection with your use of TECNO products or services, as well as your legal rights for such information. You access our Services through a computer, mobile phone, tablet, or television since TECNO offers various products and services.

Information collection and use

Depending on the features you use on our Service, we may ask for your name, email address, phone number, postal address, and other information you can use to get in touch with or identify you. Although not all are listed here, several types of personally identifiable information (“Personal Information”).


Email address

Supplement and Update of the Policy

We may change or update this policy from time to time to keep up with developments in our business, technology, and the laws and practices that apply. If this Policy changes, we will inform you through the official TECNO website ( or on your mobile device. Please check our official website and the alerts on your phone for the most recent changes to this Privacy Policy. Even though we can change this Privacy Policy, we won’t take your rights away without your specific approval.

Before we collect any further personal information about you and use or share personal information for any specific uses, we will again seek your clear approval following the applicable laws. You agree to the new policy if you access the website, mobile, or any other device after the Privacy Policy has been updated.

The features and specifications of the TECNO goods and services listed here may differ depending on the model you’re using, the operating system you’re running, or the norms of your country or region.

Third-Party Service Providers and Services

Links to other websites, information, and service offered by buyers and sellers other than TECNO may also be presented to you if you use our goods and services (such as map transportation, add support, video player, structure cleaning and protection services, videogames, facts and figures, cash management, information filtering, etc.).

You can decide if you want to visit third-party websites or use their products or services. Our Privacy Policy doesn’t cover services or products offered by anyone else. Since we have little control over a third party, we can’t be held accountable for how that party collects and uses your details. So, if you give data to another party, please read the third party’s privacy statement carefully and be careful with your personally identifiable information.

How We Handle the Personal Information of Children

TECNO knows how important it is to protect the personal information of children. Because of this, people under the age of 14 or the similar age set by law in your regulatory authority aren’t allowed to use our products or services without their parent’s permission and supervision. In general, we don’t offer this service directly to children, we don’t actively collect personal information from children, and we don’t use personal data about children for advertising to them. We only will collect, use, or give personal information about a child with the specific permission and rights of the child’s guardian, as allowed by law, and only when it is important to do so.        

Direct Communication

Interacting with our clients one-on-one is a crucial part of the services. Therefore, we may contact you from time to time via phone, fax, cell phone, email, paper mail, or any other delivery method with information on products or services you have purchased through this Website. In addition, we may contact you to advise you about changes to our offerings, the addition of new features, or other material we think may be of interest to you. You may receive emails from us about our other services and goods.

Services provider

We may engage other companies and people to assist us with the Service’s operation, provision, the performance of connected services, and the collection and analysis of relevant data.

Will share your Personal Information with third parties who assist us in providing our services, but they will be prohibited from using that information for any other reason without your agreement.

Security of Your Information

We care a lot about keeping your personal information safe but keep in mind that no communication strategy over the Internet or storage media method is 100% safe. We try to protect your Personal Information using common methods in the business world, but we can’t promise that it will always be safe.

The safety of your private data is a top concern of ours. We take reasonable steps to use and enforce effective technical, organizational, and physical security measures to secure sensitive information. There is currently no foolproof method of transmitting or storing data. All such data is sent and received at the sender’s and receiver’s risk.

Links to other sites

There are third-party sites linked from inside our Service. Once you click on an external link, you will be sent to the linked site. Please take the time to read each Website’s Privacy Statement before providing any personal information.

We are not responsible for and do not exercise any editing or other control over any third-party content, rules, or activities.

Social Media Features

Third-party social networking features, such as the Facebook Like button, may also be used in our products and services. These services may log your IP address and the specific page on our websites that you are currently viewing and establish a cookie. Our websites may host their social media tools and widgets, or they may link to external services. The provider’s privacy policies will apply to your use of their services.

Changes to the privacy policy

May update our Privacy Statement at any moment. If we decide to update our Privacy Policy, you can expect to see the updated version here.

Any modifications to this Privacy Policy will be posted here, so check back from time to time. When we make updates to this Privacy Statement, you’ll find them here.

Thank you for your time to read our Privacy Policy!